Unconfirmed appointments give practitioners more control over their schedule by allowing them to review and confirm appointments booked by clients before they’re finalised.
How to Enable Unconfirmed Appointments
Go to Appointments → Setup → Configure
Toggle on Require Confirmation
Note: Requiring confirmation is only useful if you’ve enabled self-booking for clients. If you’re manually booking all appointments yourself, there’s no need to use this setting.
How to Confirm Appointment Requests
Once require confirmation is enabled, new bookings will appear as Unconfirmed. You’ll need to manually confirm each appointment before it’s locked into your calendar. You can do so by:
On the Apppointments page
On each client profile page
Declining appointments will marked it as Rejected.