Appointments in Bravely move through a series of statuses to help you and your clients stay on the same page. These statuses update automatically based on actions you or your client takes, helping keep your records and billing accurate.
📌 Appointments are the scheduled time slots in your calendar.
Each one is linked to a session, where you can plan, take notes and more. If an appointment is cancelled, the session (with any written plans) remains open for the next scheduled appointment. (See How Appointments & Sessions Work Together)
Status Flow Overview
Here’s how an appointment typically progresses:
Unconfirmed
If you've set your appointments to require confirmation:If you confirm → status becomes Upcoming
If you reject → status becomes Rejected
To enable appointment confirmation, see Enable Unconfirmed Appointments.
Upcoming
The session is confirmed and scheduled to take place:
Can be manually rescheduled or cancelled
Automatically changes to Ended once the time passes, pending an attendance marking
Ended
The session time has passed. You’ll be prompted to mark it as:
Attended
Cancelled
No Show
Other statuses
Cancelled – Appointment was cancelled by either you or the client before it took place
Rescheduled – The appointment was moved to a new time