BravelyPay is powered by HitPay, a secure payments platform that handles collections and transfers for card and non-card payments. When you receive payments through BravelyPay β whether by card or PayNow β those funds are managed and disbursed by HitPay.
Payouts are processed by HitPay and subject to their Terms of Service. Timing and availability may vary depending on payment method, country, and account verification status.
π To receive payouts without delay, double-check your bank details during your BravelyPay setup. You can review or update them anytime in the HitPay Dashboard β Settings β Bank Accounts.
Understanding HitPay Payouts
HitPay sends funds to your bank account based on the type of transaction and payout schedule:
HitPay Balance: Includes PayNow
Card Balance: Covers all card payments, processed via Stripe
Each balance pays out separately and follows its own timing.
Funds Flow and Timing
Pending β Available
Funds enter a pending state after collection. For most non-card transactions, this clears in 1 calendar day. Cross-border payments may take up to 5 days.
HitPay Balance Payouts
Sent the next business day after becoming available (T+1), or according to your preferred schedule (daily, weekly, monthly).
Card Balance Payouts
Managed by Stripe. The first payout may take 7β14 days. Future payouts typically follow a rolling schedule based on your Stripe settings.
Tracking Your Payouts
Go to HitPay Dashboard β Bank Payouts
View upcoming or completed transfers
Download detailed payout reports for reconciliation
Common Payout Delays & Solutions
Situation | What to Do |
Payout is marked Pending | Itβs still being processed β check the estimated payout date |
Payout failed (past scheduled date) | Confirm your bank details in HitPay's Dashboard β Settings β Bank Accounts. If correct, contact BravelyPay support |