Bravely

Invoicing, payments, receipts and reconcilliation

BravelyPay

Get started with BravelyPay to invoice clients and receive payments. Learn about setup, payment options, and payouts.

What is BravelyPay?

Step-by-step guide to setting up BravelyPay and connecting HitPay and Stripe to start receiving client payments securely.

Setting up BravelyPay with HitPay

Learn how to customise what appears on your clients’ card statements to prevent confusion or disputes.

Setting Your Card Statement Descriptor

Select which payment types you want to accept from clients.

Setting Default Payment Methods

For first-time BravelyPay setup and account activation

Getting Started

Understand how Bravely’s billable rates system works and how session and client billing build on practitioner rates.

How Billable Rates Work in Bravely

Set standard and custom rates per practitioner in your clinic.

[Clinic] Setting Practitioner Rates

Manage your personal session fees and default pricing.

[Solo] Setting Your Rates

Add additional charges like assessments, reports, letters, or other services.

Other Billable Items

Configure your client rates, practitioner fees, and other billable items — whether you’re a solo practitioner or running a clinic

Rates & Billable Items

Configure your default invoice appearance, branding, and values.

Configuring Invoice Template & Settings

Generate invoices your clients can pay online via card, PayNow, and other BravelyPay-enabled methods.

Creating & Sending Invoices (BravelyPay)

Learn how to create, send and manage invoices that don't utilise BravelyPay to collect payments.

Creating & Sending Invoices (Manual)

Learn what each invoice status means so you can track, manage, and follow up on payments confidently.

Invoice Statuses

Send quick friendly nudges when clients haven’t paid on time.

Invoice Reminders

Learn how to create, customise, and manage invoices in Bravely, including reminders and invoice status tracking

Invoices

Customise which payment methods are available to each client, based on their preferences or payment setup.

Selecting Client-Specific Payment Methods

Learn how to let clients securely save their card details in BravelyPay for faster, easier future payments.

Enabling Saved Cards

Learn how to charge a client’s saved card securely through BravelyPay after they’ve granted permission.

Charging Saved Cards

How and when clients are charged, including saved card flows and confirmations

Charging Clients

How payments are confirmed, invoices marked as paid, and receipts sent — whether you’re using BravelyPay or doing it manually.

Payment Receipts & Reconciliation

Learn how payouts work in BravelyPay with our provider HitPay, including payout timing, tracking transfers and solving common payout issues.

Understanding Payouts

Track incoming payments, send receipts, and understand how BravelyPay payouts reach your bank account

Receipts, Reconciliation & Payouts

Use BravelyPay’s ‘Additional Notes’ field to explain changes or one-off charges clearly.

Communicating Billing Adjustments Using Invoice Notes

Tips and best practices to reduce admin, improve client communication, and streamline your billing process

Recommended Workflows

Create a custom design with text, images, and links

Bravely Connect ↗

Find answers and get help from Intercom Support and Community Experts

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