Bravely lets you offer in-person, telehealth, or both options — so clients can access care in the way that works best for them. You can set up different locations, assign them to practitioners, and manage availability accordingly.
How It Works
Once you’ve set up your locations, availability settings determine when and where clients can book. Here’s how it works for solo practitioners and group practices:
Solo Practitioners
Solo Practitioners
Session Types can have multiple locations enabled, including telehealth.
You can use availability settings to control when each location is bookable. See Setting Availability (Office Hours).
When booking an appointment, each location will show its availability.
For example, you might offer telehealth on Mondays and in-person sessions on Wednesdays. Set this up by assigning availability that matches each location.
Clinics & Group Practices
Clinics & Group Practices
Clients will only see locations that are available for the practitioner they’re booking with.
Practitioners can be assigned to multiple locations.
You can use availability settings to control when each location is bookable. See Setting Availability (Office Hours).
When booking an appointment, each location will show its availability.
For example, a practitioner might offer telehealth on Mondays and in-person sessions on Wednesdays. Set this up by assigning availability that matches each location.
Enable Locations in Session Types
In-Person Locations
To enable a location, you must first add it to your workspace. For information on how to add a location, see Add Locations.
For information on how to add location(s) to Session Types, see Creating Session Types.
Telehealth
Telehealth is a default location option that you can enable if needed. Simply toggle on 'Telehealth' for the Session Types it applies to.
Google Calendar connected accounts will automatically generate a unique Google Meet link for telehealth sessions.
Enable Locations for Clients
Bravely Connect gives you control over what each client can book with you — or with any practitioner in your clinic.
If you see the INCOMPLETE tag on a client’s profile, it means this step hasn’t been completed yet.
To complete this step:
Open the client’s profile and go to the Setup section (left sidebar).
Navigate to the Session Type & Rates tab (1st tab).
Click Manage session types.
Select the session types and locations you want to make available for this client.
Don’t forget to click Save at the bottom of the pop-up window.
You can return to this section any time to update the client’s booking options.